Privacy Policy & GDPR

Privacy Policy & Compliance with EU General Data Protection Regulation 2016/679

This privacy policy will explain how Vasileiadis O.E. (“Minoan’s World”, “our company”, “we” or simply “us” from now on) uses the personal data we collect from you when you use our website, book a ticket or get in touch with us by using one of our contact forms.

What data do we collect?

Our Website collects the following data:

  • Personal identification information (Full Name, email address, phone number, IP Address & everything you choose to share with us via our contact forms)
  • Analytics cookies that determine unique visitors (These cookies are set only if you press “I Accept” on the cookie banner)
  • Anonymous data that include demographics, browser & device type from which you access our website. These information are being proccessed via our hosts analytics tools & via the third party applications Google Analytics (Privacy Policy) & Facebook Pixel
  • Email Address, phone number, visit time & number of guests when you book tickets via our websites booking widget

What we will never collect:

  • Credit Card details (payments are being proccessed via PayPal, we never receive your card details)

How do we collect your data?

You directly provide Minoan’s World with most of the data we collect. We collect data and process data when you:

  • Book tickets using our Online Booking widget
  • Get in touch with us using our “Contact us” forms
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies
  • Register in our email list

Our Company may also receive your data indirectly from the following sources:

  • If you get in touch with us via Facebook or use our website’s chat plugin (For more information please read facebook’s privacy policy)
  • If you book a ticket via one of our online partners or a tour agency (TripAdvisor, viator, GetyourGuide, Expedia, etc)

How will we use your data?

Our Company collects your data so that we can:

  • Process your booking
  • Get in touch with you if necessary.
  • Understand how you use our website and services

We commit that your personal data will never be used maliciously.

How do we store your data?

Your personal information are kept in a secure encrypted environment and are never shared with third parties who are not affiliated with us, unless required to do so by our legitimate business and accounting needs in order to respond to your requests and / or where it is required or permitted by law or professional standards.
We will never share your personal information with third parties for their own marketing or promotional purposes.

We will only retain your personal data for as long as it is necessary to fulfill the purposes for which we collected it, including for the satisfaction of any legal, financial or accounting purposes.


We send you emails with offers or news about us that we think you might like only if you have subscribed to our mailing list.

If you have agreed to receive marketing, you may always opt out at a later date using the “Unsubscribe” button at the bottom of each email or by getting in touch with us via email.

What are your data protection rights?

Minoan’s World would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Minoan’s World for copies of your personal data.

The right to rectification – You have the right to request that Minoan’s World corrects any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Minoan’s World erases your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +30 28210 97095

Or write to us:

Ipsilanton 10, Chania
Postal Code: 73135
Crete, Greece.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we collect information from you automatically through cookies or similar technologies.

For further information, please visit

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in (you don’t need to register to use our website though.)
  • Understanding how you use our website (What attracts more people, why and how.)
  • Connecting your Facebook Account to our chat plugin

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Analytics – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device. We collect this data using third party services such as Google Analytics (These cookies are set only if you press “I Accept” on the cookie banner)

How to manage cookies

You can set your browser to not accept cookies, this website tells you how. However some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the 3rd of October 2019.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:

Call us: +30 28210 97095

Or write to us at:

Ipsilanton 10, Chania.
Postal Code:73135
Crete, Greece.

We use cookies and similar technologies which help us understand how you use our website.